The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.
System Quick Facts
Daily Trips (Average Business Day)
- Revenue Passengers (Fares Collected) ... 712,000
- Revenue Passengers and Transfer Fares ... 1,361,000
- Of the 174 conventional bus and streetcar routes, 171 make 288 connections with the Subway/Scarborough RT system during the A.M. rush period.
- Tuesday, February 11, 2020: highest one-day ridership for average business day ... 1,772,113
Rail Transit Quick Facts (Subway, Light Rapid Transit (Line 3), Streetcar)
Daily Trips (Average Business Day)
- Revenue Passengers (Fares Collected) … 348,000
- Revenue Passengers and Transfer Fares … 684,000
Busiest Surface Routes (Average daily ridership)
- 36 Finch West (Bus) … 30,000
- 35 Jane (Bus) … 26,500
- 52 Lawrence West (Bus) … 25,200
- 29 Dufferin (Bus) … 24,100
- 504 King (Streetcar) … 22,500
- 54 Lawrence East (Bus) … 20,900
- 60 Steeles West (Bus) … 18,400
- 32 Eglinton West (Bus) … 18,300
- 501 Queen (Streetcar) … 18,200
- 39 Finch East (Bus) … 18,000
- Number of Stations* … 75
- Number of Elevators … 131**
(In service at: Bathurst, Bay, Bayview, Bessarion, Bloor-Yonge, Broadview, Coxwell, Davisville, Don Mills, Downsview Park, Dufferin, Dundas West, Eglinton, Eglinton West, Finch, Finch West, Highway 407, Jane, Kennedy, Kipling, Lawrence West, Leslie, Main Street, North York Centre, Ossington, Pape, Pioneer Village, Queen, Royal York, Runnymede, Scarborough Centre, Sheppard West, Sheppard-Yonge, Spadina, St Clair, St Clair West, St George, Osgoode, St Andrew, St Patrick, Queen’s Park, Queens Quay, Union, Vaughan Metropolitan Centre, Victoria Park, Woodbine, York Mills, York University.)
* Subway interchanges counted once.
** 14 elevators opened at six station in 2020: Wellesley, Chester, Dupont, Runnymede, Wilson and Bay.
|Passenger Trips1||2020 525,470,000||2019 521,403,000||Increase of (4,067)|
|Bus Routes||2020 146||2019 163||Decrease of (17)|
|Streetcar Routes||2020 9||2019 11||Decrease of (2)|
|Subway Lines||2020 3||2019 3||Increase of 0|
|ICTS* (Scarborough RT Line)||2020 1||2019 1||Increase of 0|
|Total||2020 1592||2019 1782||Decrease of (19)|
|Bus Routes||2020 5,996.3||2019 6,886.7||Decrease of (890.4)|
|Streetcar Routes||2020 328.9||2019 354.5||Decrease of (25.6)|
|Yonge-University||2020 38.4||2019 38.4||Increase of 0|
|Bloor-Danforth||2020 26.2||2019 26.2||Increase of 0|
|Sheppard||2020 5.5||2019 5.5||Increase of 0|
|Scarborough RT||2020 6.4||2019 6.4||Increase of 0|
|Scarborough RT Trains||1,864,242|
- Excludes Wheel-Trans.
- Excludes Community Bus (5 routes), Blue Night Network (27 routes) and seasonal service (1 route), a suspended streetcar route and several bus routes, mostly consisting of Express routes (13 routes).
- Includes round trip length of routes and their branches along shared roadways.
- Subway/Scarborough RT lengths are given in one-way kilometres.
* Intermediate Capacity Transit System.
Passenger Vehicle Fleet1
Buses (kneeling; lift/ramp; wheelchair positions)
|Accessible 12-metre (40-foot)||2020 1,902||2019 1,944||Decrease of (42)|
|Accessible eBus 12-metre (40-foot)||2020 60||2019 60||Increase of 0|
|Accessible 18.3-metre (60-foot)||2020 152||2019 152||Increase of 0|
|Total||2020 2,114||2019 2,096||Increase of (18)|
|Low-Floor Articulated (LFLRV)||2020 204||2019 198||Increase of (6)|
|Total||2020 204||2019 198||Increase of (6)|
|Subway Cars||2020 848||2019 848||Increase of 0|
|Scarborough RT Cars||2020 28||2019 28||Increase of 0|
|Total||2020 876||2019 876||Increase of 0|
Kilometres Operated3 (In thousands)
|Bus||2020 131,599||2019 144,060||Decrease of (13,501)|
|Subway||2020 84,999||2019 93,455||Decrease of (8,456)|
|Streetcar||2020 9,897||2019 11,845||Decrease of (1,957)|
|Scarborough RT (ICTS*)||2020 3,284||2019 3,500||Decrease of (216)|
|Total||2020 229,739||2019 253,869||Decrease of (24,130)|
- Includes in-service vehicles only.
- All Subway/RT trains are accessible. 366 T-1 subway cars are equipped with 1 multi-purpose area; 480 Toronto Rocket subway cars are equipped with 2 multi-purpose areas.
- Includes inside Toronto regular revenue services only.
* Intermediate Capacity Transit System
- Last date for ALRV in service was September 2, 2019 and last date for CLRV in service was December 29, 2019.
Carrying Capacity (planned number of customers per vehicle)
30 seated; 55 maximum (220 for a 4-car train)
36 seated; 51 maximum
70 seated; 130 maximum
66 seated; 167 maximum (1,000 for a 6-car train)
64-68 seated; 180 maximum (1,080 for a 6-car train)
As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.
|Passenger Trips1||2020 1,700,511||2019 4,096,981||Decrease of (2,396,470)|
|Average Daily Trips1||2020 4,659||2019 11,225||Decrease of (6,566)|
|Kilometres Operated1||2020 16,078,044||2019 31,676,318||Decrease of (15,598,274)|
|Scheduled Vehicle Service Hours1||2020 732,432||2019 1,262,578||Decrease of (530,146)|
|Revenue Vehicles1||2020 1,376||2019 3,301||Decrease of (1,925)|
|Number of Active Registrants*||2020 35,384||2019 45,353||Decrease of (8,969)|
Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.
|Passenger Trips||2020 30,642||2019 54,275||Decrease of (23,633)|
|Average Daily Trips2||2020 117||2019 208||Decrease of (91)|
|Kilometres Operated||2020 159,316||2019 158,708||Increase of (608)|
|Scheduled Vehicle Service Hours||2020 10,677||2019 10,636||Increase of (41)|
|Revenue Vehicles||2020 7||2019 7||Increase of 0|
|Number of Routes||2020 5||2019 5||Increase of 0|
2 Community Bus does not operate on weekends or holidays.
* Customers who have used Wheel-Trans service at least once over the past 12 months.
The TTC is responsible for establishing, operating and maintaining a local passenger transportation system within the urban area of the city of Toronto.
The TTC is a City of Toronto board and a body corporate. The TTC is governed by a 10-member Board consisting of both City Councillors and members of the general public.
The Board establishes service and fare levels to ensure that customer demand is met and budgets are balanced. The Board also: approves corporate policies relating to the operations of the TTC and its employees; directs labour and employee relations matters; and provides oversight in relation to the establishment, operation and maintenance of the transit system.
The TTC is responsible for presenting its Board with a balanced budget each year. City Council approves the annual operating subsidy it makes to the TTC. Decisions on fare and service levels are made by the Board.
Board meetings are generally held monthly in public to review policy and operating matters of the TTC. All members of the Board serve at the pleasure of City Council.
Councillors are appointed to the TTC Board by City Council on recommendation of the City of Toronto Striking Committee. Citizen members are appointed to the TTC Board by City Council through the City’s Public Appointments process. The TTC Chair is an elected representative appointed by a vote of City Council. The TTC Vice-Chair is a citizen member appointed by a vote of the TTC Board.
In 2020, the TTC Board marked its 100th anniversary. In 1920, after Toronto citizens voted in favour of municipal operation of all local street railways, and after provincial legislation was enacted, a three-person Commission was formed. The Toronto Transportation would begin service the following year.