The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.

System Quick Facts

Daily Trips (Average Business Day)

  • Revenue Passengers (Fares Collected) ... 712,000
  • Revenue Passengers and Transfer Fares ... 1,361,000
  • Of the 174 conventional bus and streetcar routes, 171 make 288 connections with the Subway/Scarborough RT system during the A.M. rush period.
  • Tuesday, February 11, 2020: highest one-day ridership for average business day ... 1,772,113

Rail Transit Quick Facts (Subway, Light Rapid Transit (Line 3), Streetcar)

Daily Trips (Average Business Day)

  • Revenue Passengers (Fares Collected) … 348,000
  • Revenue Passengers and Transfer Fares … 684,000

Busiest Surface Routes (Average daily ridership)

  • 36 Finch West (Bus) … 30,000
  • 35 Jane (Bus) … 26,500
  • 52 Lawrence West (Bus) … 25,200
  • 29 Dufferin (Bus) … 24,100
  • 504 King (Streetcar) … 22,500
  • 54 Lawrence East (Bus) … 20,900
  • 60 Steeles West (Bus) … 18,400
  • 32 Eglinton West (Bus) … 18,300
  • 501 Queen (Streetcar) … 18,200
  • 39 Finch East (Bus) … 18,000
  • Number of Stations* … 75
  • Number of Elevators … 131**
    (In service at: Bathurst, Bay, Bayview, Bessarion, Bloor-Yonge, Broadview, Coxwell, Davisville, Don Mills, Downsview Park, Dufferin, Dundas West, Eglinton, Eglinton West, Finch, Finch West, Highway 407, Jane, Kennedy, Kipling, Lawrence West, Leslie, Main Street, North York Centre, Ossington, Pape, Pioneer Village, Queen, Royal York, Runnymede, Scarborough Centre, Sheppard West, Sheppard-Yonge, Spadina, St Clair, St Clair West, St George, Osgoode, St Andrew, St Patrick, Queen’s Park, Queens Quay, Union, Vaughan Metropolitan Centre, Victoria Park, Woodbine, York Mills, York University.)

* Subway interchanges counted once.
** 14 elevators opened at six station in 2020: Wellesley, Chester, Dupont, Runnymede, Wilson and Bay.

Conventional System

2020 2019 Increase/(Decrease)
Passenger Trips1 2020 525,470,000 2019 521,403,000  Increase of (4,067)

Number of Routes/Lines

2020 2019 Increase/(Decrease)
Bus Routes 2020 146 2019 163 Decrease of (17)
Streetcar Routes 2020 9 2019 11 Decrease of (2)
Subway Lines 2020 3 2019 3 Increase of 0
ICTS* (Scarborough RT Line) 2020 1 2019 1 Increase of 0
Total 2020 1592 2019 1782 Decrease of  (19)

Kilometres of Routes/Lines3

2020 2019 Increase/(Decrease)
Bus Routes 2020 5,996.3 2019 6,886.7 Decrease of (890.4)
Streetcar Routes 2020 328.9 2019 354.5 Decrease of (25.6)

Subway/SRT Lengths4

2020 2019 Increase/(Decrease)
Yonge-University 2020 38.4 2019 38.4 Increase of 0
Bloor-Danforth 2020 26.2 2019 26.2 Increase of 0
Sheppard 2020 5.5 2019 5.5 Increase of 0
Scarborough RT 2020 6.4 2019 6.4 Increase of 0

Passengers by Vehicle Mode

Buses 115,870,533
Subway Trains 84,605,245
Streetcars 22,658,882
Scarborough RT Trains 1,864,242
Total 224,998,902
  1. Excludes Wheel-Trans.
  2. Excludes Community Bus (5 routes), Blue Night Network (27 routes) and seasonal service (1 route), a suspended streetcar route and several bus routes, mostly consisting of Express routes (13 routes).
  3. Includes round trip length of routes and their branches along shared roadways.
  4. Subway/Scarborough RT lengths are given in one-way kilometres.
    * Intermediate Capacity Transit System.

Passenger Vehicle Fleet1

2020 2019 Increase/(Decrease)

Buses (kneeling; lift/ramp; wheelchair positions)

Accessible 12-metre (40-foot) 2020 1,902 2019 1,944 Decrease of (42)
Accessible eBus 12-metre (40-foot) 2020 60 2019 60 Increase of 0
Accessible 18.3-metre (60-foot) 2020 152 2019 152 Increase of 0
Total 2020 2,114 2019 2,096 Increase of (18)

Streetcars

Low-Floor Articulated (LFLRV) 2020 204 2019 198 Increase of (6)
Total 2020 204 2019 198 Increase of (6)

Subway/RT Cars2

Subway Cars 2020 848 2019 848 Increase of 0
Scarborough RT Cars 2020 28 2019 28 Increase of 0
Total 2020 876 2019 876 Increase of 0

Kilometres Operated3 (In thousands)

Bus 2020 131,599 2019 144,060 Decrease of (13,501)
Subway 2020 84,999 2019 93,455 Decrease of (8,456)
Streetcar 2020 9,897 2019 11,845 Decrease of (1,957)
Scarborough RT (ICTS*) 2020 3,284 2019 3,500 Decrease of (216)
Total 2020 229,739 2019 253,869 Decrease of (24,130)

  1. Includes in-service vehicles only.
  2. All Subway/RT trains are accessible. 366 T-1 subway cars are equipped with 1 multi-purpose area; 480 Toronto Rocket subway cars are equipped with 2 multi-purpose areas.
  3. Includes inside Toronto regular revenue services only.
    * Intermediate Capacity Transit System

- Last date for ALRV in service was September 2, 2019 and last date for CLRV in service was December 29, 2019.

Carrying Capacity (planned number of customers per vehicle)

TTC SRT car
30 seated; 55 maximum (220 for a 4-car train)


36 seated; 51 maximum


70 seated; 130 maximum

TTC T1 subway car
66 seated; 167 maximum (1,000 for a 6-car train)

TTC Toronto Rocket car
64-68 seated; 180 maximum (1,080 for a 6-car train)

Wheel-Trans

As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.

2020 2019 Increase/(Decrease)
Passenger Trips1 2020 1,700,511 2019 4,096,981 Decrease of (2,396,470)
Average Daily Trips1 2020 4,659 2019 11,225 Decrease of (6,566)
Kilometres Operated1 2020 16,078,044 2019 31,676,318 Decrease of (15,598,274)
Scheduled Vehicle Service Hours1 2020 732,432 2019 1,262,578 Decrease of (530,146)
Revenue Vehicles1 2020 1,376 2019 3,301 Decrease of (1,925)
Number of Active Registrants* 2020 35,384 2019 45,353 Decrease of (8,969)

Community Bus

Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.

2020 2019 Increase/(Decrease)
Passenger Trips 2020 30,642 2019 54,275 Decrease of (23,633)
Average Daily Trips2 2020 117 2019 208 Decrease of (91)
Kilometres Operated 2020 159,316 2019 158,708 Increase of (608)
Scheduled Vehicle Service Hours 2020 10,677 2019 10,636 Increase of (41)
Revenue Vehicles 2020 7 2019 7 Increase of 0
Number of Routes 2020 5 2019 5 Increase of 0
1 Includes 256 Wheel-Trans buses and contract vehicles (120 accessible taxis and 1,000 sedan taxis operating during peak hours).
2 Community Bus does not operate on weekends or holidays.
* Customers who have used Wheel-Trans service at least once over the past 12 months.

Governance

The TTC is responsible for establishing, operating and maintaining a local passenger transportation system within the urban area of the city of Toronto.

The TTC is a City of Toronto board and a body corporate. The TTC is governed by a 10-member Board consisting of both City Councillors and members of the general public.

The Board establishes service and fare levels to ensure that customer demand is met and budgets are balanced. The Board also: approves corporate policies relating to the operations of the TTC and its employees; directs labour and employee relations matters; and provides oversight in relation to the establishment, operation and maintenance of the transit system.

The TTC is responsible for presenting its Board with a balanced budget each year. City Council approves the annual operating subsidy it makes to the TTC. Decisions on fare and service levels are made by the Board.

Board meetings are generally held monthly in public to review policy and operating matters of the TTC. All members of the Board serve at the pleasure of City Council.

Councillors are appointed to the TTC Board by City Council on recommendation of the City of Toronto Striking Committee. Citizen members are appointed to the TTC Board by City Council through the City’s Public Appointments process. The TTC Chair is an elected representative appointed by a vote of City Council. The TTC Vice-Chair is a citizen member appointed by a vote of the TTC Board.

In 2020, the TTC Board marked its 100th anniversary. In 1920, after Toronto citizens voted in favour of municipal operation of all local street railways, and after provincial legislation was enacted, a three-person Commission was formed. The Toronto Transportation would begin service the following year.

Official Opening Dates

  • Yonge Subway (Eglinton to Union): March 30, 1954
  • University Subway (Union to St George): February 28, 1963
  • Bloor-Danforth Subway (Keele to Woodbine): February 25, 1966
  • Bloor-Danforth Subway Extensions to Islington and Warden: May 10, 1968
  • Yonge Subway Extension to York Mills: March 30, 1973
  • Yonge Subway Extension to Finch: March 29, 1974
  • Spadina Subway (St George to Wilson): January 27, 1978
  • Bloor-Danforth Subway Extensions to Kipling and Kennedy: November 21, 1980
  • Scarborough RT: March 22, 1985
  • North York Centre Subway Station: June 18, 1987
  • Harbourfront Light Rail Transit: June 22, 1990
  • Spadina Subway Extension to Downsview: March 31, 1996
  • Spadina Streetcar: July 27, 1997
  • Harbourfront Extension: July 21, 2000
  • Sheppard Subway (Sheppard-Yonge to Don Mills): November 22, 2002
  • York University Busway: November 20, 2009
  • Toronto-York Spadina Subway Extension (Downsview Park to Vaughan Metropolitan Centre): December 15, 2017