TTC Employee Complaint Form

Please use this form to submit complaints about a TTC employee. Please note that we are unable to fully investigate complaints that do not include the date, time and location (eg Route Name/Vehicle Number/Subway Station) which allow us to properly identify the employee.

For complaints about Wheel-Trans Employees, click here:
https://www.ttc.ca/WheelTrans/Contact/index.jsp

For complaints about TTC Special Constables or TTC Fare Inspectors, please complete the web form below or click here for more information on alternate methods to file a complaint:

https://www.tt.ca/Riding_the_TTC/Safety_and_Security/Transit_Enforcement/Compliments_Complaints/index.jsp

Type of Incident :

Date of Incident (yyyy-mm-dd):

Time of Incident (hh:mm)

a.m. p.m.

Employee Description :

Route name and/or Number :

Vehicle No. (four digits) :

Licence Plate (if applicable) :

Vehicle direction of travel :

Location of Incident :

Comments :

Response Required :

Yes No - For Information Only

Your Contact Information:

First Name :

Last Name :

Address :

Phone (4165551234) :

Email address :

(NOTE: Leave this field empty)

The personal information on this form is collected under the authority of the City of Toronto Act, 2006, S.O. 2006, c. 11, Schedule A, including but not limited to Part XVII and the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. The information is used to contact you if follow up is requested relating to the communication, and for aggregate statistical reporting. Questions about this collection can be directed to Customer Service, 1900 Yonge Street, Toronto, ON M4S 1Z2, telephone no. 416-393-3030.

TTC Employee Complaint Form

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